Bill Payment Options

Direct Pay

Sign up for Direct Pay (PDF) with the City of Charlevoix. With this option, payments are automatically withdrawn from your checking or savings account each month at no additional cost to you.

On-Line Bill Pay

The City of Charlevoix has partnered with Payment Service Network (PSN) to provide you with easy, fast and secure options to pay your bills.

You can now pay your bills online, by phone or on your mobile device with your checking / savings account or credit / debit card (small convenience fee applies).

eCheck
Credit Cards

Convenience Fees

  • A fee of $1 will be applied to checking / savings accounts payments.
  • A fee of 2.75% (plus $0.50 if payment is less than $100) will be applied to credit / debit card payments.
  • Fees pay for charges by credit card companies and payment processors.
  • No revenue is generated for the City from these fees

Register Online To

  • View your current and past utility bills
  • Opt out of receiving a paper utility bill
  • View payment history and print receipts
  • Schedule a one-time payment
  • Set up recurring payments
  • Link multiple utility accounts to one username

Contact

  • Please call PSN at 866-917-7368 if you have any questions on how to pay online or use the mobile app.
  • For questions about your bill, please call:
    • 231-547-3259 for Utilities
    • 231-547-3261 for Property Taxes
    • 231-547-3260 for Ambulance

Payment Service Network (PSN)

We use Payment Service Network to process our payments and post bills online. PSN has been certified as maintaining the highest level of security as required by the credit card industry.

Payment Service Network Logo

PSN provides the highest level of security available and takes numerous measures to ensure your information is secure as possible. However, by using any of PSN’s services to pay City utility, property tax or ambulance bills, you understand that the City cannot guarantee your information will be secure and you cannot hold the City liable for any possible breach of information security.

  1. Ambulance
  2. Property Taxes
  3. Utilities

Online

Pay your ambulance bill online.

Phone

Call 866-917-7368 to pay your ambulance bill. Please make sure to have the amount of your ambulance bill available.